Your satisfaction is our #1 priority! You may cancel or amend your order within 24 hours of purchase free of charge. Every order we receive is printed-on-demand and made custom specifically to your order. So we can’t provide refunds after your custom order is produced. In the event that an art piece arrives damaged, simply send us a photo of the damaged piece and we will send you a brand new replacement free of charge. We ensure that you always receive the item that you ordered with 100% customer satisfaction!